Customer Service Representative

3 days ago


Los Altos, California, United States Teaspoon Full time
Join Our Team
We're seeking a friendly and outgoing Cashier/Barista to become an integral part of our team at Teaspoon. In this role, you'll have the chance to make a real difference in people's lives by delivering exceptional customer experiences and contributing to a positive work environment.

Job Overview
As a Cashier/Barista, you'll be responsible for providing top-notch service to our customers, operating a POS system, and maintaining a clean and inviting environment. You'll work closely with our management team to ensure seamless service delivery and achieve sales targets.

Key Responsibilities:
  • Process transactions efficiently and accurately using our POS system.
  • Provide exceptional customer service, responding to queries and resolving issues in a professional manner.
  • Maintain a high level of cleanliness and organization throughout the shop, adhering to health and safety standards.
  • Prepare beverages and food according to standard recipes and customized orders, demonstrating attention to detail and consistency.
  • Assist in training new colleagues by positively reinforcing successful performance and offering constructive feedback as needed.

Requirements and Qualifications
  • Previous experience in customer-facing roles beneficial; high school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays, with a reliable method of transportation available.

Compensation and Benefits

We offer a competitive hourly rate of $19.00-$23.00 per hour, depending on experience, plus opportunities for development and growth within the company. Full-time employees also enjoy comprehensive health benefits and employee discounts.



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