Senior Commercial Insurance Specialist

4 days ago


Lake Zurich, Illinois, United States Aleckson Insurance Agency Full time
Job Summary

The Senior Commercial Insurance Specialist is responsible for delivering exceptional customer service and building strong relationships with clients by handling inquiries, resolving issues, and providing quotes. This role requires a minimum of 15 years of commercial lines insurance experience and a Bachelor's degree or equivalent.

Key Responsibilities:
* Provide top-notch customer service and support to existing clients regarding policy updates, quotes, payments, and documentation
* Answer customer calls and correspondence regarding new or existing insurance policies and resolve claims
* Work with new clients to understand their needs, research policy options, and finalize coverage
* Collaborate with team members, mentor staff, and participate in meetings as needed

Requirements:
* Hold the required state insurance license and have at least 15 consecutive years of commercial lines insurance account management experience and a Bachelor's degree or comparable work experience
* Demonstrate strong knowledge of insurance products, rating procedures, underwriting procedures, coverages, and industry operations
* Possess excellent communication skills, both written and verbal, and strong math and reading skills
* Have a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills

Benefits:
* Competitive salary: $120,000 - $180,000 per year
* Flexible work-from-home options available
* Opportunity for advancement and professional development


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