Commercial Insurance Manager

3 days ago


Lake Zurich, Illinois, United States Aleckson Insurance Agency Full time

About Aleckson Insurance Agency

We are seeking an experienced Commercial Lines Account Manager II to join our team at Aleckson Insurance Agency. As a key member of our agency, you will be responsible for maintaining strong customer relationships and providing exceptional service to our clients.

Job Overview

The Commercial Lines Account Manager is a critical role that requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. You will work closely with customers, insurance carriers, and fellow employees to ensure seamless service delivery and meet our clients' needs.

Key Responsibilities:

  • Customer Service: Handle customer inquiries and concerns in a professional manner, ensuring timely and efficient resolution.
  • Policy Administration: Update policies, provide quotes, take payments, and answer questions related to new or existing insurance policies.
  • New Business Development: Work with new clients or support producers to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Renewal and Cancellation: Set appointments and/or client calls to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Product Knowledge: Provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Issue Resolution: Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Record-Keeping: Maintain accurate records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.

Requirements:

  • Insurance License: Hold the required insurance license for your state and have a minimum of 5 consecutive years of commercial lines insurance account management experience working with the same book as well as a Bachelor's Degree or comparable work experience.
  • Product Knowledge: Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Customer Focus: Display strong customer focus and excellent phone manner; demonstrate strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Problem-Solving: Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Technology Skills: Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Salary Estimate: $60,000 - $80,000 per year, depending on experience and location. Flexible work-from-home options available.

Why Join Us?

Aleckson Insurance Agency offers a dynamic work environment, opportunities for growth and development, and a competitive salary and benefits package. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Lake Zurich, Illinois, United States Aleckson Insurance Agency Full time

    Job SummaryThe Senior Commercial Insurance Specialist is responsible for delivering exceptional customer service and building strong relationships with clients by handling inquiries, resolving issues, and providing quotes. This role requires a minimum of 15 years of commercial lines insurance experience and a Bachelor's degree or equivalent.Key...


  • Lake Zurich, Illinois, United States Aleckson Insurance Agency Full time

    We are looking for a highly skilled Commercial Lines Account Manager III to lead our team's efforts in providing exceptional service to our clients. As a key member of our team, you will be responsible for managing existing client relationships, developing new business opportunities, and collaborating with internal teams to ensure seamless service...


  • Lake Zurich, Illinois, United States Aleckson Insurance Agency Full time

    Aleckson Insurance Agency is seeking a seasoned Commercial Lines Account Manager III to join our team. With a strong background in commercial insurance account management and a passion for delivering exceptional customer service, you will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and...


  • Lake Zurich, Illinois, United States Robert Geraghty - Country Financial Full time

    We are seeking a highly motivated and results-driven Commercial Insurance Agent to join our team. As a Commercial Insurance Agent, you will be responsible for establishing customer relationships and educating them about insurance options. With a strong focus on commercial insurance, you will have the opportunity to develop leads, schedule appointments, and...


  • Lake Zurich, Illinois, United States Robert Geraghty - Country Financial Full time

    Job Description:As a part-time sales associate at Robert Geraghty - Country Financial, you will be responsible for establishing customer relationships, educating customers about insurance options, and developing leads to grow our business.Key Responsibilities:Establish customer relationships and follow up with customers as neededUse a customer-focused...


  • Lake Zurich, Illinois, United States Aleckson Insurance Agency Full time

    The Commercial Lines Account Manager position at Aleckson Insurance Agency requires a unique blend of technical expertise, interpersonal skills, and business acumen. You will work closely with customers, insurance carriers, and internal stakeholders to deliver tailored solutions that meet their evolving needs. Key responsibilities include managing customer...


  • Lake Zurich, Illinois, United States Aleckson Insurance Agency Full time

    About the Role:We are seeking a highly skilled Commercial Lines Account Manager II to join our team at Aleckson Insurance Agency. As a key member of our team, you will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism.


  • Lake Zurich, Illinois, United States Aleckson Insurance Agency Full time

    Aleckson Insurance Agency seeks an experienced Commercial Lines Account Manager III to join our team. As a senior-level professional, you will be responsible for providing exceptional customer service, managing client relationships, and driving revenue growth through new business development.Main Responsibilities:Managing client relationships through daily...


  • Lake Zurich, Illinois, United States Apex Landscaping INC Full time

    About the RoleWe are looking for a skilled Residential and Commercial Sales Specialist to join our team at Apex Landscaping INC. In this position, you will be responsible for managing and expanding relationships with new residential and commercial clients, building profitable, long-term business relationships.Responsibilities- Develop and maintain sales...


  • Lake Zurich, Illinois, United States Dovenmuehle Mortgage, Inc. Full time

    Executive SummaryWe are seeking an experienced Tax and Insurance Management Executive to lead our Mortgage Escrow Tax team at Dovenmuehle Mortgage, Inc.The estimated annual salary for this position is $90,000-$115,000, based on experience, plus additional benefits.About the Opportunity:This executive leadership position will oversee and manage the tax...


  • Lake Zurich, Illinois, United States Robert Geraghty - Country Financial Full time

    We are looking for a skilled Customer Relationship Manager to join our team. As a Customer Relationship Manager, you will be responsible for developing leads, scheduling appointments, and identifying customer needs. With a strong focus on commercial insurance, you will have the opportunity to market appropriate products and services.Salary Range:$45,000 -...


  • Lake Zurich, Illinois, United States Apex Landscaping INC Full time

    Job SummaryAs a Landscaping Representative, you will be responsible for developing and growing customer relationships on an assigned portfolio of landscape maintenance contracts.


  • Lake Zurich, Illinois, United States Apex Landscaping INC Full time

    About the RoleWe are seeking a highly skilled and experienced Landscape Construction Supervisor to join our team at Apex Landscaping INC. This is a unique opportunity for a motivated individual to take on a challenging role with excellent career growth prospects.As a key member of our operations team, you will be responsible for overseeing the day-to-day...


  • Lake Zurich, Illinois, United States Apex Landscaping INC Full time

    About the OpportunityWe are Apex Landscaping INC, a leading provider of landscaping services to residential and commercial clients. Our company is built on a foundation of exceptional service, quality workmanship, and a commitment to excellence.We are now seeking a talented Landscape Construction Supervisor to join our team. As a key member of our operations...


  • Lake Zurich, Illinois, United States Apex Landscaping INC Full time

    Job DescriptionWe are looking for an experienced landscape construction supervisor to join our team at Apex Landscaping INC. As a key member of our production team, you will oversee the daily activities, production, and schedule of assigned operating shifts. Your strong leadership skills will ensure smooth operations, timely completion of projects, and...


  • Lake Zurich, Illinois, United States Apex Landscaping INC Full time

    Responsibilities and QualificationsThe Landscape Construction Supervisor will be responsible for overseeing the daily activities, production, and schedule of assigned operating shifts. Key qualifications include:Experience in residential and commercial constructionStrong leadership skills and ability to motivate teamsExcellent communication and...


  • Lake Zurich, Illinois, United States Apex Landscaping INC Full time

    Join Our Team as an Outside Sales Landscaping ProfessionalWe are seeking an experienced Outside Sales Landscaping Professional to join our team at Apex Landscaping INC. In this role, you will be responsible for developing and growing residential and commercial customer relationships on an assigned portfolio of landscape maintenance contracts.Key...


  • Lake Zurich, Illinois, United States The Tile Shop Full time

    Job Titlesales design consultantAbout The Tile ShopWe are committed to developing the whole individual, not just the work you do. Our benefits package is designed to support your growth and well-being.Salary$45,000 to $75,000 per year in a draw plus commission payment structure.Job DescriptionWe are seeking a highly motivated sales design consultant to join...


  • Lake Zurich, Illinois, United States MAT Holdings, Inc Full time

    Job OverviewAt MAT Holdings, Inc., we are seeking a skilled Agricultural Sales Strategist to establish new Farm, Ranch, and Agricultural accounts. This role requires strong analytical, statistical, and problem-solving skills to analyze market trends, customer needs, and sales data to drive business growth.ResponsibilitiesDevelop and implement sales...


  • Lake Zurich, Illinois, United States Aaron & Trecker Full time

    Job OverviewAaron & Trecker Heating & Air Conditioning is a leading provider of heating and cooling services in Lake County and surrounding areas. We are seeking a skilled HVAC Service Professional to join our team.As a key member of our team, you will be responsible for providing top-notch repair and maintenance services to residential and commercial...