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Medical Case Worker II

4 weeks ago

Los Angeles, California, United States Heluna Health Full time
Job Title: Medical Case Worker II

Job Summary:

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). HFH was created to address and combat homelessness in the communities residing within Los Angeles County. We are seeking a Medical Case Worker II to join our team.

Job Responsibilities:

  • Conduct comprehensive assessments of patients' medical, social, and psychological needs.
  • Develop and implement individualized care plans in collaboration with the patient, healthcare team, and other relevant parties.
  • Provide weekly case management and coordinate services and supports according to the established care plan.
  • Regularly evaluate and update the care plan based on the patient's progress and changing needs.
  • Maintain accurate and up-to-date documentation of client assessments, care plans, interventions, and progress.
  • Coordinate with insurance providers, public agencies, and community organizations to advocate for clients' access to necessary resources and services.
  • Comply with legal and ethical guidelines regarding client confidentiality and information security.
  • Advocate for clients' rights and assist in resolving any barriers to accessing healthcare services.

Requirements:

  • Three years of experience in casework management, preferably in a healthcare setting in a medical case worker or case manager capacity, assisting patients/clients with social problems - OR - A Bachelor's degree from an accredited college or university and one year of professional casework experience interviewing, counseling, and assisting patients/clients with social problems.
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
  • Successful clearing through the Live Scan and the Health Clearance process with the County of Los Angeles.

Preferred Qualifications:

  • Homeless health care experience.
  • Experience with delivering clinical care services within ARFs and RCFEs.
  • Familiarity with complex care management services for the care of high-need/high-cost Medical beneficiaries.
  • Ability to lead teams in performance improvement activities.
  • Demonstrated teaching and communication skills with non-clinical and clinical staff.
  • Experience/expertise in assessing and managing clients with dysfunctional substance use disorder (SUD), including knowledge of MAT (Medication-Assisted Treatment) and Addiction Psychiatry.
  • Experience/expertise in assessing and managing clients with serious persistent mental illness.
  • Experience/expertise in trauma-informed care and harm reduction principles.
  • Familiarity with DMH, DPH and community mental health and substance use programs and resources.
  • Excellent communication and interpersonal skills, with the ability to establish rapport with diverse individuals and build effective relationships.
  • Strong organizational and problem-solving abilities. Empathy, compassion, and a genuine desire to help others.
  • Familiarity with relevant laws, regulations, and ethical standards in healthcare.
  • Proficiency in using computer systems and healthcare software for documentation and data management.
  • In-depth knowledge of medical terminology, healthcare systems, and available community resources.

Work Environment:

General Office Setting, Indoors Temperature Controlled

Equal Opportunity Employer:

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.