Fitness Operations Assistant

4 weeks ago


Des Moines, Iowa, United States Planet Fitness Full time

**Job Summary**

As a Fitness Operations Assistant at Planet Fitness, you will play a crucial role in ensuring a positive member experience and financially successful club.

**Key Responsibilities**

  • Assist in member service oversight to ensure all staff provide excellent customer service.
  • Support front desk operations, including greeting and meeting potential members, providing gym tours, and facilitating member service issues.
  • Provide backup support to the Club Manager as needed.
  • Assist in maintaining the cleanliness and appearance of the gym.
  • Contribute to marketing efforts by ensuring staff is aware and trained on current promotions.

**Requirements**

  • Strong customer service skills.
  • Excellent communication, organizational, and leadership skills.
  • Basic computer proficiency.

**What We Offer**

  • Employee Recognition Program.
  • Advancement Opportunities: The Fitness Operations Assistant position is a developmental role in our manager pipeline, leading to a Club Manager position.

**Learn More**

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness



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