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Enterprise Collaboration Systems Specialist

2 months ago


Temple Hills, Maryland, United States General Dynamics Information Technology Full time
About the Role

We are seeking a highly skilled Unified Communications Solutions Engineer to join our team at General Dynamics Information Technology. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining complex unified communications systems for our clients.

Key Responsibilities
  • Design and implement unified communications solutions that meet the needs of our clients, including voice, video, and data communications.
  • Collaborate with cross-functional teams to ensure seamless integration of unified communications systems with other IT systems.
  • Provide expert-level support for the implementation, deployment, and maintenance of unified communications systems.
  • Troubleshoot complex issues related to unified communications systems, including performance management, implementation engineering, and fault isolation.
  • Develop and maintain comprehensive technical artifacts related to unified communications systems, including documentation and diagrams.
  • Communicate effectively with clients and internal stakeholders to ensure successful project outcomes.
Requirements
  • 8+ years of experience in unified communications engineering, with a focus on design, implementation, and maintenance.
  • Expert-level knowledge of unified communications systems, including voice, video, and data communications.
  • Strong understanding of ITIL v3 or v4 framework and DevOps concepts.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.