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Enterprise Collaboration Systems Specialist
2 months ago
We are seeking a highly skilled Unified Communications Solutions Engineer to join our team at General Dynamics Information Technology. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining complex unified communications systems for our clients.
Key Responsibilities- Design and implement unified communications solutions that meet the needs of our clients, including voice, video, and data communications.
- Collaborate with cross-functional teams to ensure seamless integration of unified communications systems with other IT systems.
- Provide expert-level support for the implementation, deployment, and maintenance of unified communications systems.
- Troubleshoot complex issues related to unified communications systems, including performance management, implementation engineering, and fault isolation.
- Develop and maintain comprehensive technical artifacts related to unified communications systems, including documentation and diagrams.
- Communicate effectively with clients and internal stakeholders to ensure successful project outcomes.
- 8+ years of experience in unified communications engineering, with a focus on design, implementation, and maintenance.
- Expert-level knowledge of unified communications systems, including voice, video, and data communications.
- Strong understanding of ITIL v3 or v4 framework and DevOps concepts.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.