Dunkin Crew Team Member

5 days ago


Brooklyn, New York, United States Dunkin 1922 Flatbush Full time
Job Title: Dunkin Crew Team Member

Estimated salary: $9.25 - $10.50 per hour

About Us

Dunkin' is a renowned brand that has been serving high-quality beverages and food for decades. Our team at Dunkin 1427 Linden is passionate about delivering exceptional guest experiences.

Job Description

We are seeking a skilled Crew Member to join our team. As a key member of our front-of-house staff, you will be responsible for preparing products according to operational and quality standards, serving guests with enthusiasm in a clean environment, and working collaboratively as part of a team to meet our guests' needs.

  • Team Environment:
    • Communicate effectively with team members, treating others fairly and with respect;
    • Communicate any concerns relative to completing job assignments to the store manager;
    • Respond positively to feedback and direction given;
    • Hold yourself accountable for your responsibilities on your shift;
    • Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction

Our primary focus is on providing an exceptional experience for every guest. Your responsibilities include:

  • Holding guests as the highest priority and ensuring each guest is highly satisfied with their experience;
  • Responding to specific guest needs and resolving problems with a sense of urgency;
  • Adhering to Brand standards and systems, delivering quality food and beverage to each guest;
  • Maintaining a clean and neat workstation; complete thorough cleaning of guest areas as directed;
  • Completing all required training and supporting the training of other team members.
Qualifications

To succeed in this role, you must be able to:

  • Fluently speak and read English;
  • Count money and make change accurately;
  • Operate restaurant equipment (minimum age requirements may apply);
  • Exhibit Guest Focus – anticipate and understand guests' needs and exceed their expectations;
  • Show Passion for Results – set compelling targets and deliver on commitments.


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