Operations Technician III

4 days ago


Peachtree Corners, Georgia, United States HireLiving, Inc. Full time
About the Role

We are seeking a highly skilled Transport Network Operations Center (TNOC) Technician to join our team. As a TNOC Technician, you will be responsible for monitoring and maintaining the Lumen Transport Network, opening trouble tickets, and working with field operations, Tier 3 support, and off-net providers to repair network equipment and facilities.

Key Responsibilities
  • Monitor and maintain the Lumen Transport Network, identifying and resolving issues in a timely and efficient manner.
  • Collaborate with field operations, Tier 3 support, and off-net providers to repair network equipment and facilities.
  • Develop and implement maintenance procedures to ensure the reliability and availability of the transport network.
  • Analyze network events and identify critical issues, setting priorities to maintain network reliability.
  • Work with minimal supervision in a Network Operations Center and be available to work all hours in a 24x7 environment.
Requirements
  • Associate degree or equivalent education and relevant experience.
  • Expert knowledge of SONET, SDH, and DWDM equipment maintenance and troubleshooting.
  • Fiber optics and Lumen systems experience.
  • Experience with Ciena, Infinera, Fuji, Cisco, Nortel, ALU, and Coriant equipment.
What We Offer

We offer a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development.

This is a hybrid position, requiring occasional on-site work in Broomfield/Denver CO, Norcross GA, or Tulsa OK.



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