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IT Support Specialist
2 months ago
We are seeking a dedicated tier 2 desktop support specialist for a long-term contract opportunity.
Key Responsibilities:
- Deliver on-site technical assistance to end-users.
- Administer Standard and Local Software Support, including MS Office 365, Outlook, and security applications.
- Identify and resolve hardware and software complications, encompassing desktops, laptops, printers, and mobile devices.
- Address technical issues promptly to reduce downtime.
- Install, configure, and sustain desktop and laptop hardware and software, covering operating systems, applications, and peripheral devices.
Required Qualifications:
- High school diploma or equivalent is necessary; a technical degree or certification is advantageous.
- Minimum of 1 year of experience in desktop support, particularly with Microsoft Windows operating systems, Microsoft Office applications, and desktop hardware.
- Familiarity with networking and telecommunications technologies.
- Excellent problem-solving and analytical abilities.
- Capability to lift and transport computer equipment weighing up to 50 pounds.
- Experience in telecommunications and printer maintenance is a plus.
- Strong written and verbal communication skills.
- Ability to work autonomously as well as collaboratively within a team.
About TEKsystems:
We are partners in transformation, assisting clients in realizing ideas and solutions to leverage a new realm of opportunities.
Our team comprises 80,000 professionals collaborating with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia.
As a leader in Full-Stack Technology Services, Talent Services, and practical application, we collaborate with innovative leaders to drive change.
This is the essence of genuine partnership. TEKsystems is a proud member of the Allegis Group.
We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
