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LPN Medical Office/Clinic Professional

4 weeks ago

Salem, Oregon, United States Kaiser Permanente Full time
Job Summary:

We are seeking a skilled LPN to join our team in a medical office setting. As a key member of our healthcare team, you will provide high-quality patient care and support to our clinicians and other healthcare professionals.

Your primary responsibilities will include participating in delivering quality and customer-focused care to patients, providing nursing and administrative support to clinicians and other healthcare team members, and performing clinical tasks and procedures under the direction of a clinician.

You will work under the clinical supervision of a clinician or registered nurse and under the general direction of a designated supervisor. Your duties will include preparing and organizing patients' office visits, performing focused/limited nursing assessments and triage, and utilizing standardized tools to identify and address health maintenance/care gaps with patients.

You will also contribute to the development, implementation, or modification of individualized patients' plans of care under the direction of a clinician. Additionally, you will provide health teaching/education or advice on routine or self-limiting medical conditions, procedures, tests, surgeries, self-injections, etc.

As a member of our team, you will be expected to maintain and adjust clinicians' patient schedules for efficient patient flow, answer and respond to incoming messages/requests, and facilitate and complete follow-up duties on patients' plans of care as directed by clinicians.

You will also be responsible for performing appropriate daily activities to start workflow in the work area, demonstrating flexibility and ability to reprioritize workflow to handle urgent/emergent demands of the team, and responding and assisting with medical emergencies as directed by clinicians or registered nurses.

We are looking for a dedicated and compassionate LPN who is committed to delivering high-quality patient care and supporting our clinicians and other healthcare professionals. If you are a motivated and detail-oriented individual who is passionate about providing excellent patient care, we encourage you to apply for this exciting opportunity.

Essential Responsibilities:

Clinical Tasks:
These job tasks provide patient care and are to be performed competently, consistently, accurately and according to established regional/departmental clinical protocols, policies and procedures and standards

They are:
1. Prepares and organizes patients' office visits for known reasons/procedures by ensuring that all appropriate tests, clinical information (e.g. diagnostic test results, consultation reports, outside reports, etc.) and order entries are ready for clinician review prior to appointment time.

2. Performs focused/limited nursing assessments and triage on routine or self-limiting medical conditions as directed by RN/clinician.

3. Recognizes when to defer to and/or assist with comprehensive assessment for complex medical conditions by RN/clinician.

4. Utilizes standardized tools (e.g. PST, health maintenance alerts) to identify and address health maintenance/care gaps with patient and alerts clinician on those that require his/her attention.

5. Recognizes signs and symptoms of common and routine medical conditions/illnesses, abnormal versus new/existing and implements planned nursing and medical interventions as delegated by RN/clinician.

6. Contributes to the development, implementation or modification of the individualized patients' plan of care under the direction of the RN/clinician.

7. Prepares patient for actual visit/procedure prior to clinicians' exam during rooming-in process.

8. Assures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.

9. Checks equipment are in safe working order and cleans room after use.

10. Provides health teaching/education or advice on routine or self-limiting medical conditions, procedures, tests, surgeries, self-injections, etc.

11. Utilizes standardized tools to determine patients' level of engagement in self-care as directed by RN.

12. Uses KP HealthConnect and other information systems to document all pertinent data and outcomes of nursing care according to standardized procedures and policies such as and not limited to the use of SBAR, SOAP or APIE, KP HealthConnect smarttools, etc.

13. Updates demographic/historical clinical data gathered in electronic medical record.

Clinical Procedures:

Performs diagnostic tests, therapies and procedures within scope of practice competently and with maintenance of proficiency according to: a) specific department standards on core clinical tasks (see departments list of core skills); b) application of knowledge and skills appropriate to developmental age of patient; and c) established policies such as and not limited to patient safety, aseptic and sterile techniques and infection control.

Examples of categories of clinical tasks are:
1. Screening tests - e.g. vital signs, vision, hearing, developmental, LOPS, pain, etc.

2. Diagnostic tests - e.g. urine dips and drug, spirometry/PFT, bladder scan, O2 saturation rate, allergy skin testing, treadmill assist, etc.

3. Medication administration via oral, topical, otic, rectal, vaginal, IM, SubQ, intradermal, IV (includes insertion & d/c of peripheral line, use of pump), ophthalmic, bladder, inhalation and nasal routes.

4. Wound care - e.g. routine and complex dressing changes, staple/suture removal, ostomy, drains management, etc.

5. Therapies - e.g. photo, laser, foot care, etc.

6. Application and/or removal of orthopedic appliances and other devices - e.g. splints, slings, orthotics, cast, crutch management, anti-embolic stockings measurement, procedural safety restraints, etc.

7. Tube insertions/care - e.g. urinary catheterization, NG tube, suctioning, tracheotomy, etc.

8. Minor surgical procedures assist - e.g. biopsies, excisions, insertion of devices, D&C, etc.

9. Medical procedures assist - e.g. PAP, colonoscopies, sigmoidoscopies, colposcopies, joint aspirations, lumbar puncture, etc.

10. Lab specimens collection and labeling - e.g. nasopharyngeal, wound, throat, etc.

11. Irrigations - e.g. eye, ear, bladder, wound.

12. Instrument/equipment set-up, cleaning and processing (sterile and non-sterile) - e.g. scopes, cryogun, O2 tank, procedural trays, etc.

13. Ambulate/transfer of patient using lift equipment.

Practice Management Activities:
These job tasks are primarily indirect patient care (i.e. non face-to-face) to be performed competently, accurately and consistently according to established regional/departmental clinical protocols, policies and procedures and standards

They are:
1. Maintains and adjusts clinicians' patient schedule for efficient patient flow that facilitates appointed visits and overbooks.

2. Answers and responds to incoming messages/requests via telephone, mail or from patient or other department(s) by collecting and communicating pertinent data requiring clinicians' review and input.

3. Responds to messages on routine medical concerns that can be addressed by giving advice or health instructions.

4. Facilitates and completes follow-up duties on patients' plans of care as directed by clinicians to include but not limited to: processing of prescriptions and forms; reminder of screening/diagnostic tests that are due; scheduling/staging of procedures, tests, referrals, and/or return appointments; and obtaining and inputting patient data to monitor progress into the electronic medical record.

5. Assists in coordinating patient care to support patients with complex health needs in navigating easily through the healthcare system as directed by clinicians/RNs.

6. Sorts and prioritizes mail containing patient and/or clinical information requiring clinicians' review and attention.

7. Provides population-based care outreach activities to include health maintenance screening as directed by clinicians.

Teamwork, Leadership and Professional Development Activities:
Performs appropriate daily activities to start workflow in work area per team agreements and procedures. Demonstrates flexibility and ability to reprioritize workflow to handle urgent/emergent demands of the team effectively. Responds and assists with medical emergencies as directed by clinicians/RNs. Serve as a clinic resource for other team members and assists with mentoring, coaching or training peers. Reports errors, near misses or other hazards in a timely manner per established procedures. Obtains instruction, supervision and consultation as necessary before implementing new or unfamiliar procedures or techniques which are within his/her scope of practice. Completes annual competency assessments and trainings by meeting organizational standards and expectations. Demonstrates and maintains clinical knowledge and skills related to departments' clinical area and contributes new ideas to assist team in achieving departmental/regional quality and service goals/initiatives. Other duties as assigned consistent with job description.