Customer Service Representative

3 days ago


Cumberland, Rhode Island, United States Bristol County Savings Bank Full time

Company Overview: Bristol County Savings Bank is a reputable financial institution committed to delivering exceptional customer service and providing a wide range of banking services. Our team strives to build strong relationships with our clients, ensuring their financial needs are met in a professional and courteous manner.

Job Summary: We are seeking a skilled Cashier to join our team in Taunton, MA. As a Cashier, you will be responsible for providing top-notch customer service, processing transactions accurately, and maintaining knowledge of our products and services.

Key Responsibilities:

  • Provide efficient and courteous customer service, processing transactions, cashing checks, and redeeming U.S. Savings Bonds.
  • Receive and process customer payments, collateral loans, and mortgage installment payments.
  • Maintain updated knowledge of Bank's products and services, identifying sales opportunities and referring to appropriate department.
  • Ensure accuracy of transaction processing, balancing transactions, and participating in branch settlement.
  • Comply with bank procedures, maintaining logs, records, and inventories.
  • Provide service and cross-sell products to customers, processing loan payoffs and entering required data into computer.

Requirements: High School diploma or equivalent. At least six months of teller or similar customer contact experience. Basic math procedures, customer service, communication, problem-solving, and organizational skills.

Benefits: 401(k), Employee Pension, Paid Time Off (PTO), Parental Leave, Tuition Reimbursement, Medical, Dental, Vision, Critical Illness Insurance, Disability insurance, Employee Assistance Program, Flexible Spending Account, Dependent Care Account, Health Savings Account.



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