Sales Associate

3 weeks ago


Minot, North Dakota, United States NORTHWEST TIRE Full time
Job Overview

NORTHWEST TIRE is seeking a dedicated Front Counter Sales Associate to join our dynamic team. While prior sales experience is advantageous, a strong focus on customer service is essential. The ideal candidate will engage with customers, providing exceptional service and support in their purchasing decisions.

Key Responsibilities
  • Welcome customers as they enter the store.
  • Assess customer needs and provide tailored solutions.
  • Address and resolve customer inquiries and complaints regarding products.
  • Ensure customer satisfaction with the products and services offered.
  • Foster and maintain relationships with new and existing customers.
  • Update customer records in the system for future reference.
  • Deliver outstanding customer service consistently.
  • Maintain a clean and organized workspace.
  • Process customer transactions accurately.
  • Comply with company policies and procedures.
  • Report any incidents or accidents to the Store Manager.
  • Conduct daily inspections of the store environment.
Qualifications
  • Demonstrated experience in a sales or customer service role.
  • Strong communication skills to effectively explain products to clients.
  • Professional appearance and demeanor.
  • Ability to collaborate within a team setting.
  • Capability to work independently with minimal supervision.
  • Proficient in resolving customer issues promptly.
  • Commitment to providing exceptional customer service.
  • Quick decision-making skills.
  • Excellent interpersonal and organizational abilities.
  • Detail-oriented with a customer-centric approach.
  • Strong work ethic and reliability.
  • Ability to manage multiple tasks efficiently.

Benefits: We offer a competitive benefits package, including Health, Dental, and Vision insurance. Paid Time Off (PTO) is available after a designated period. Note that our operations do not include Sundays, and most positions involve rotating half-day Saturdays. Regular hours are from 7:30 AM to 5:30 PM, with overtime as needed.


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