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Retail Sales Associate

2 months ago

Minot, North Dakota, United States Ross Stores, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Ross Stores, Inc. As a Sales Floor Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and efficient manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms, adhering to company standards and best practices.
  • Sales Floor Operations: Assist with receiving and processing merchandise, maintaining accurate inventory levels, and supporting the sales floor team in achieving sales goals and objectives.
  • Team Collaboration: Work collaboratively with the sales floor team to achieve sales goals, provide excellent customer service, and maintain a positive store environment.
Requirements
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Problem-Solving Skills: Ability to think critically and resolve customer complaints and issues in a timely and efficient manner.
  • Teamwork: Ability to work collaboratively with the sales floor team to achieve sales goals and maintain a positive store environment.
  • Adaptability: Ability to adapt to changing sales floor conditions, customer needs, and store operations.
Working Conditions
  • Physical Demands: Ability to stand for long periods, walk, and move around the store, with occasional bending, stooping, and lifting up to 25 pounds.
  • Visual Requirements: Ability to see and hear in a fast-paced retail environment.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for medical, dental, and vision benefits, as well as 401(k) retirement plan.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.