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Complimentary AM Attendant

2 months ago


Fort Worth Texas, United States Sheraton Fort Worth Full time
Job Summary

The Complimentary AM Attendant is a key member of our hotel team, responsible for delivering exceptional service to our guests in the complimentary breakfast area. This role requires a high level of attention to detail, speed, and accuracy, as well as a strong understanding of hotel-brand standards and guest expectations.

Responsibilities:
  • Provide exceptional service to guests in a timely and courteous manner
  • Maintain a clean and organized breakfast area, including restocking supplies and cleaning tables and floors
  • Prepare and serve food and beverages, including specialty coffee and tea drinks
  • Handle cash and credit transactions accurately and efficiently
  • Communicate effectively with guests and team members to ensure seamless service
  • Perform opening and closing procedures, including side work duties
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements:
  • High School diploma or equivalent and/or experience in a hotel or related field
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course
  • Must be able to obtain and provide Food Handlers card
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Ability to handle stressful situations in a calm and professional manner
About Us:

Sheraton Fort Worth Downtown Hotel is a 429-room hotel located in the heart of downtown Fort Worth. Our hotel features modern amenities, including a fitness center, pool, and on-site restaurant. We are committed to providing exceptional service to our guests and creating a welcoming and inclusive environment for all.

Benefits:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive training and development program
  • Discounts on hotel services and amenities
  • Access to employee assistance program