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Retail Sales Associate
2 months ago
We're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Marshalls. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Provide exceptional customer service, engaging with customers and embodying our customer experience principles and philosophy.
- Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
- Process customer purchases and returns accurately, counting change back to customers according to established procedures.
- Promote credit and loyalty programs to customers.
- Initiate and participate in store recovery as needed throughout the day.
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Possess excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Possess strong communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Retail customer experience preferred.
We offer a competitive starting pay range of $13.00 to $13.50 per hour, with opportunities for career growth and development. Our benefits package includes associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.
We're an equal opportunity employer and welcome applicants from diverse backgrounds. We're committed to creating a workplace that's inclusive and respectful of all individuals. If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.