Customer Service Representative
6 days ago
Job Summary:
Ace Hardware is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.
Key Responsibilities:
- Customer Service: Greet and assist customers in a friendly and professional manner, answering questions and providing product information to ensure a positive shopping experience.
- Product Knowledge: Develop and maintain a strong knowledge of our products and services, including hardware, tools, and building materials.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Teamwork: Collaborate with other team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
What We Offer:
- Competitive Pay and Benefits: We offer a competitive hourly wage, paid time off, and a comprehensive benefits package, including health insurance, dental, and vision coverage.
- Opportunities for Advancement: As a Retail Sales Associate, you will have opportunities to advance to leadership roles, including sales floor supervisor and assistant manager positions.
- Employee Discounts: Enjoy discounts on products and services, including hardware, tools, and building materials.
Requirements:
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- Customer Service Experience: Previous customer service experience is preferred, but not required.
- Physical Demands: Ability to stand for long periods, lift up to 80 pounds, and work in a fast-paced environment.
Language: English (en-US)
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