Customer Service Supervisor

4 weeks ago


Grand Prairie, Texas, United States PetSmart, Inc. Full time
Customer Service Supervisor Role at PetSmart, Inc.

As a Customer Service Supervisor at PetSmart, Inc, you will be responsible for delivering exceptional customer experiences through various channels, including telephone, in-person, and online interactions. Your key responsibilities will include:

Responding to customer concerns and resolving issues in a timely and professional manner
Maintaining store standards and promoting a culture of empowerment among team members
Championing resources and fostering a safe and inclusive workplace environment

Key Qualifications:

Strong customer service skills and ability to work in a fast-paced environment
Excellent communication and leadership skills
Ability to maintain confidentiality and handle sensitive information

About PetSmart, Inc.

PetSmart, Inc is a leading pet retailer committed to providing a wide range of pet products and services. Our team is dedicated to delivering exceptional customer experiences and promoting a culture of teamwork and respect. If you are passionate about customer service and animal care, we encourage you to apply for this exciting opportunity.

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