Customer Service Ambassador

21 hours ago


Grand Prairie, Texas, United States Andrew Jantz - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

About Us

Andrew Jantz State Farm is committed to delivering outstanding insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to fostering a supportive and collaborative environment that values customer service and teamwork.

Responsibilities
  • Provide prompt and accurate customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Schedule appointments, identify customer needs, and recommend appropriate products and services.
Qualifications
  • Ability to resolve customer issues and provide effective solutions.
  • Excellent communication skills, including written, verbal, and listening skills.
  • Pride in getting work done accurately and timely.
  • Ability to work in a team environment and collaborate with colleagues.
  • Valid insurance license (or willingness to obtain one).
Benefits
  • 401(k) Matching
  • Health Insurance
  • Dental & Vision
  • Paid Holidays and Time Off
  • Paid Training
  • Tuition Assistance
Compensation Package
  • Competitive Salary
  • Available Commission
  • Bonus Opportunities
  • Licensing Bonus
Schedule
  • Monday to Friday

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.



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