Quality Assurance Associate

1 week ago


Rockville, Maryland, United States Food Lion Full time
Job Summary:

As a Quality Assurance Associate at Food Lion, you will play a vital role in maintaining a clean, safe, and inviting shopping environment for our customers. Your primary responsibility will be to ensure that our stores meet the highest standards of quality and cleanliness, minimizing shrink and adhering to company guidelines and policies.

Key Responsibilities:

• Maintain a clean and organized store environment, including sweeping and cleaning floors, and cleaning and organizing the store mop room.

• Conduct daily quality checks and follow sanitation standards set by Food Lion to ensure a safe and healthy shopping environment for our customers.

• Identify and report any unsafe conditions that could cause associate or customer accidents, and take corrective action to prevent them.

• Collaborate with other associates to maintain a positive and enthusiastic customer service culture, providing fast, friendly, and accurate service to create a positive shopping experience.

Requirements:

• High school graduate or equivalent preferred.

• Excellent interpersonal, organizational, communication, and customer service skills.

• Ability and willingness to learn multiple tasks and technical requirements of the job.

• Ability to use technical information to solve problems.

Physical Requirements:

• Ability to stand 100% of the time, frequently walking short distances.

• Ability to bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.

• Ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.

• Sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Salary Range:

$16.00 - $23.05 per hour

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