Business Data Analyst

1 week ago


Newtown Square, Pennsylvania, United States Insight Global Full time
Job Description

This position is for our large software client. The primary responsibility of the Business Data Analyst will be to ensure the success of support process improvement efforts and help to build and establish project and program governance models. This position will be responsible for implementing customers into various cloud hyperscalers/environments. The Business Data Analyst will also work on process improvements, including documentation around NS2 Managed Cloud Delivery (MCD).

Key Requirements:

Good understanding of systems and how they are running

Knowledge of SAP systems or Oracle

Ability to generate reports on producing monthly SLA reports for customers using various tools such as ServiceNow, Excel, Word, and SharePoint

Assist the MCD Program Managers to implement portfolio, program, and project management best practices

Communicate various report and project status, issues, and risks timely to all stakeholders, cross-functional teams, and managers

Help manage Change Control, Issues, and Risks to ensure timely implementation of projects, to include carrying out risk assessments, identifying project roadblocks, and driving mitigations/solutions

Work as part of a cross-functional group to evolve the Project Management Methodologies and influence organizational process improvement

Contribute to development and maintenance of standards, processes, and best practices

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Requirements

4+ years of experience in Business Analysis role that is Data focused or a Data Analysis role that has BA functions

Expert Excel background in creating pivot tables, Vlook ups, and macros

Experience generating data reports in SAP systems and/or Oracle Cloud system

Experience working in ServiceNow and knowing the system from the inside, not just as a user

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