Travel Sales Agent

4 weeks ago


San Diego, California, United States American Automobile Association Full time
Job Title: Reservations Agent

Pleasant Holidays, a leading travel wholesaler in the United States, is seeking a skilled Reservations Agent to join their team. As a Reservations Agent, you will be responsible for handling incoming calls and emails from travel agents and direct passengers, assisting with booking reservations, and providing exceptional customer service.

Key Responsibilities:
  • Answer incoming calls and emails from travel agents and direct passengers, and assist with booking reservations.
  • Process schedule changes or cancel existing reservations.
  • Review updated and new airline contracts to ensure proper knowledge of booking procedures.
  • Perform other duties as assigned by management.
Requirements:
  • Knowledge of Apollo preferred.
  • Airline contract knowledge helpful.
  • Strong organizational skills, ability to prioritize tasks.
  • Detail-oriented.
  • Ability to work well with people, including co-workers, management, and customers.
Benefits:
  • Medical, vision, and dental insurance.
  • Flexible spending accounts.
  • Paid time off for holidays, vacation, and illness.
  • Company-paid life insurance.
  • Long-term disability insurance.
  • 401(k) plan.
  • AFLAC plans.
  • Travel discounts on all Pleasant Holidays packages, hotel rooms, car rentals, tours, and activities.

Pleasant Holidays is an Equal Opportunity Employer and welcomes applications from qualified candidates. If you are a motivated and customer-focused individual with a passion for the travel industry, we encourage you to apply for this exciting opportunity.


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