Branch Management Professional
1 week ago
The Assistant Branch Manager plays a vital role in ensuring the efficient operation of our branch. This key position supports the Branch Manager in overseeing daily activities, conveying a sense of trust and satisfaction to customers, and promoting overall branch success.
Key Responsibilities
- Manage the branch in the absence of the Branch Manager, providing exceptional leadership and guidance to staff members.
- Supervise Head Tellers and Tellers, fostering a positive work environment and ensuring seamless customer service.
- Drive sales growth, promote ownership, and enhance accountability for delivering exceptional customer experiences.
- Provide quality customer service through personal interactions, adhering to company policies and procedures.
Essential Skills and Qualifications
- High School Diploma or equivalent education or experience.
- Proven supervisory experience, with a strong focus on customer satisfaction.
- Excellent communication skills, both verbal and written.
- Able to lift 10-20 lbs, stand for long periods, and handle cash effectively.
Benefits
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Additionally, Trustco Bank provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Work Environment
This is a full-time position with scheduled hours around the branch's operating hours. The ideal candidate will be able to work well in a fast-paced environment, communicate effectively with colleagues and customers, and maintain a high level of professionalism at all times.
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