Retail Customer Service Representative

2 weeks ago


St Petersburg, United States EZCORP Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and loans, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Requirements

To be successful in this role, you must possess a strong work ethic, excellent communication and interpersonal skills, and the ability to multitask. Additionally, you must be able to pass a criminal background check and drug test, and adhere to all Company policies, procedures, and regulations.

A background in customer service, cashiering, or retail is preferred, as well as knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics. Sales experience and bilingual skills are also a plus.

What We Offer

As a member of our team, you will enjoy a competitive wage, generous bonus potential, and a comprehensive benefits package, including free health insurance, 401(k) with company match, and paid time off. You will also have the opportunity to advance your career through our structured career path, which includes training programs and opportunities for promotion.



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