Collections Specialist

2 days ago


Newark, Delaware, United States Top Stack Full time
Job Summary

We are seeking a highly skilled and detail-oriented Collections Specialist to join our team at Top Stack. The ideal candidate will have excellent communication skills, a strong sense of urgency, and the ability to handle sensitive situations professionally.

Key Responsibilities:

  • Contact customers to remind them of overdue payments and arrange payment schedules.
  • Negotiate payment plans that are mutually beneficial for the company and the customer.
  • Monitor aging accounts and follow up consistently to ensure timely payments.
  • Resolve any billing discrepancies or disputes in a courteous and professional manner.
  • Maintain accurate records of all communications and transactions.
  • Provide regular reports to management on the status of accounts and collection activities.
  • Ensure compliance with all relevant laws and company policies regarding collections.

About Top Stack:

We are a people-focused company that prioritizes consistent, transparent, and timely communication. We believe that technology should enhance humanity, not replace it.



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