Service Leader
3 days ago
At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. As a Service Leader, you'll play a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well-trained and provides good customer service.
Key Responsibilities:
- Maintain a clean, organized line with properly functioning line equipment.
- Ensure great tasting, high-quality food is served.
- Help resolve food quality issues and support food safety.
- Help resolve customer incidents and work to ensure positive customer experiences.
- Monitor crew breaks, shift changes, shift meetings, and line schedules.
- Develop and cross-train all front-of-house crew.
- Assist with crew performance reviews and develop future Service Leaders.
- Assist with miscellaneous office administration duties.
Requirements:
- Have Chipotle Crew member and/or Kitchen Leader experience.
- Be able to understand and articulate Chipotle's Food With Integrity philosophy.
- Have knowledge and experience of cash handling policies and procedures.
- Have knowledge of Food Safety and health department matters.
- Have familiarity with office paperwork.
- Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
- Have a high school diploma.
- Have restaurant experience.
About Chipotle:
Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leading restaurant company that owns and operates all its restaurants in North America and Europe. We're committed to making our food more accessible to everyone while continuing to be a brand with a demonstrated purpose. We're a people-first company rooted in values, and our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion.
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