Host/Hostess - Marina del Rey

4 days ago


Los Angeles, California, United States Specialty Restaurants Corporation: Jobs Full time
About Whiskey Red's

Whiskey Red's Restaurant is a renowned waterfront dining destination nestled in the heart of Marina del Rey, offering breathtaking views of the marina along with delectable cuisine and an extensive selection of fine spirits.

With a rich history spanning over decades, Whiskey Red's has become synonymous with exceptional hospitality, culinary excellence, and unforgettable dining experiences.

Job Summary:

As a Host/Hostess at Whiskey Red's, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere from the moment they arrive.

Your primary responsibility will be to ensure that every guest receives exemplary service and enjoys a seamless dining experience.

Your engaging personality and exceptional customer service skills will set the tone for their visit, leaving a lasting impression and encouraging them to return.

Top-notch benefits:
  • Paid Sick Time renewed yearly
  • Management Referral Program with up to a $4,000 payout for qualifying management positions
  • Employee Meals - Free meal for every eight-hour shift
  • Employee Assistance Program (EAP) to assist with work life balance
  • PTO for full time employees
  • Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
  • Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off
  • Opportunities to grow your career with a clear path for advancement
  • Plus more
Pay:

$17 - $19 / hour

Position Overview:

The Host/Hostess plays a vital role in creating a positive first impression for our guests and ensuring seamless coordination between the dining room and kitchen staff.

Responsibilities:
  • Greeting Guests: Warmly welcome guests as they arrive at the restaurant, exhibiting a friendly and professional demeanor at all times.
  • Seating Arrangements: Manage the seating chart to optimize table turnover and accommodate reservations, while maintaining a balanced flow of guests throughout the dining area.
  • Reservation Management: Confirm reservations, manage the waitlist during peak hours, and effectively communicate wait times to guests.
  • Menu Presentation: Provide guests with menus and assist them with any inquiries regarding menu items, specials, or dietary restrictions.
  • Coordinating with Servers: Collaborate closely with the serving staff to ensure efficient communication between the front and back of house teams.
  • Maintaining Cleanliness: Monitor the cleanliness of the host stand, lobby area, and restrooms, promptly addressing any issues to uphold our high standards of cleanliness and presentation.
  • Customer Service: Respond to guest inquiries, requests, and concerns in a courteous and timely manner, striving to exceed their expectations and enhance their overall dining experience.
  • Assisting with Special Events: Support the coordination of special events, private parties, and large group reservations as needed.
Qualifications:
  • Previous experience in a hospitality or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain composed in a fast-paced environment.
  • Strong organizational skills with attention to detail.
  • Positive attitude and a passion for providing exceptional service.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Must be at least 18 years of age and eligible to work in the United States.
Physical Demands:
  • Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs.

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