Bell Service Attendant

5 hours ago


Miami FL USA, United States Crew Life at Sea Full time
Job Title: Bellman

Job Summary:
As a Bellman with Crew Life at Sea, you will be the first point of contact for our guests upon arrival at the ship. Your warm and friendly demeanor will set the tone for their entire cruise experience. You will be responsible for greeting guests, assisting with luggage handling, and escorting them to their accommodations. Your excellent communication and interpersonal skills will enable you to provide information and assistance to guests regarding ship amenities, onboard activities, dining options, and port excursions. You will also assist with embarkation and disembarkation procedures, maintain cleanliness and organization in luggage storage areas, and coordinate with other onboard departments to address guest requests and special arrangements. If you have a positive attitude, outgoing personality, and a genuine desire to provide exceptional service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  1. Greet guests upon arrival at the ship and assist with luggage handling.
  2. Escort guests to their accommodations with a warm and friendly demeanor.
  3. Provide information and assistance to guests regarding ship amenities, onboard activities, dining options, and port excursions.
  4. Assist with embarkation and disembarkation procedures, including luggage drop-off and pick-up, transportation arrangements, and directions to port facilities.
  5. Maintain cleanliness and organization in luggage storage areas, gangways, and passenger terminals.
  6. Coordinate with other onboard departments to address guest requests and special arrangements.
  7. Assist with special events, functions, and VIP services as directed by management.
  8. Provide support and assistance to other departments as needed during peak periods, emergencies, or special projects.

Qualifications:
  1. High school diploma or equivalent.
  2. Previous experience in hospitality, customer service, or a related field, with experience in guest services, luggage handling, or bell services preferred.
  3. Excellent communication and interpersonal skills.
  4. Positive attitude, outgoing personality, and a genuine desire to provide exceptional service.
  5. Strong organizational skills and attention to detail.
  6. Physical stamina and the ability to lift and carry heavy luggage, stand for extended periods, and work in a fast-paced, dynamic environment.

Working Place:
Miami, FL, United States

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