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Senior Relationship Manager

3 weeks ago

Princeton, New Jersey, United States Remex, Inc Full time
Job Summary

We are seeking a skilled Senior Relationship Manager to join our team at Remex, Inc. This role involves maintaining and growing relationships with clients, ensuring their satisfaction, and managing the efficient delivery of our services.

As an Account Growth Specialist, you will play a key role in identifying and pursuing new opportunities with existing clients, delivering insightful reports on a regular basis, and gathering critical information on existing accounts. You will also be responsible for overseeing customer service schedules to ensure client needs are met and responding to client inquiries in a timely and professional manner.

The ideal candidate will have a strong understanding of business operations and excellent communication skills. A Bachelor's degree or higher is required, as well as 3+ years of experience in account management. The salary for this position is approximately $60,000 - $80,000 per year, depending on location and experience.

About Us

Remex, Inc. is a leader in debt collection since 1983. We value integrity and ethical practices and offer a supportive company culture with opportunities for career growth and development. Our benefits include competitive compensation, medical and dental insurance, paid time off, and a fun and supportive work environment.

Key Responsibilities
  • Build and nurture relationships with clients.
  • Respond to inbound client calls and emails.
  • Proactively reach out to clients to encourage further account placements.
  • Respond to client inquiries in a timely and professional manner.
  • Oversee customer service schedules to ensure client needs are met.
  • Deliver insightful reports to clients on a regular basis.
  • Identify and pursue new opportunities with existing clients.
  • Edit and compile our client newsletter with relevant updates.
  • Manage website content to boost Search Engine Optimization.
  • Gather from clients critical information on existing accounts.

Why Choose Remex?
  • Career Growth and Development: Enjoy opportunities for professional advancement through training, mentorship, and clear career paths.
  • Competitive Compensation: Attractive salary and excellent benefits.
  • Supportive Company Culture: Join a team that values collaboration, team-building, and a friendly environment.
  • Challenging and Rewarding Work: No two days are the same. Our work offers variety and challenges that keep you engaged.
  • Job Security: We've been around since 1983, offering stability and security for our team members.