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Fiber Installation Specialist

2 months ago

Loves Park, Illinois, United States Metronet Full time

MetroNet is excited to announce an opening for a dynamic Fiber Installation Specialist

At MetroNet, our values shape our operations and interactions. We take pride in our status as a leading provider of 100% Fiber-Optic technology, and our exceptional workplace culture is a testament to our commitment to both our customers and our employees.

We are seeking enthusiastic, self-motivated individuals to become part of our team and contribute to our thriving environment.

Why Choose MetroNet?

We understand the importance of achieving a healthy work/life balance. Our organization offers a range of resources and support to help you bring your authentic self to work while remaining dedicated to your loved ones.

Comprehensive Benefits:

80% of medical insurance premiums covered by the company Company-sponsored disability and life insurance Employee Assistance Program (EAP) 401(k) plan with a dollar-for-dollar company match up to 6% Equipment and resources provided from day one Opportunities for career advancement Professional development initiatives Employee discounts and perks Discounted MetroNet services in our operational areas And more

Specific Job Benefits:

Company-provided branded attire/uniform Tools, equipment, and training supplied Company vehicle and fuel card Cell phone allowance

Position Overview:

With limited supervision, you will execute a range of installations, disconnections, and service modifications for both residential and commercial clients utilizing high-speed internet, phone, and television services. You will also conduct basic troubleshooting and repairs from the fiber terminal or ONT to customer devices (TV, modem, wireless devices, etc.).

Key Responsibilities:

Install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE). Provide comprehensive customer education on all MetroNet products and services. Earn commissions by effectively communicating MetroNet services and products to customers. Maintain professionalism with customers and team members. Achieve key performance metrics. Demonstrate physical capability to work in various conditions, including attics, crawl spaces, and adverse weather. Ability to work in kneeling or standing positions for extended periods. Climb ladders safely with proper equipment up to 25 feet. Lift and carry loads up to 75 lbs, including ladders. Utilize basic hand tools and specialized equipment with training. Operate and maintain company vehicles and equipment safely and professionally. Participate in on-call rotation duties outside of regular business hours. Availability for overtime as needed, including holidays and weekends. Willingness to travel for training or as required. Perform additional duties as assigned.

Qualifications:

High school diploma or equivalent Valid driver's license with a satisfactory driving record Willingness to collaborate as part of a team and work independently

If you are passionate about making a significant impact on our organization and ensuring we attract and retain dedicated professionals, we encourage you to consider this opportunity.

MetroNet is an EQUAL OPPORTUNITY EMPLOYER

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