Insurance Career Associate

3 weeks ago


Streator, Illinois, United States Theresa Solon - State Farm Agent Full time
ROLE SUMMARY

As a valued member of the Theresa Solon - State Farm Agent team, you will play a crucial role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.

KEY RESPONSIBILITIES
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate clients about insurance options, tailoring solutions to meet their unique needs.
  • Employ effective communication skills to efficiently meet customer needs while promoting business development.
QUALIFICATIONS
  • Dedication to delivering exceptional customer service.
  • Ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and collaborate with other agency team members.
  • Proactive problem-solving skills to address customer concerns.
BENEFITS
  • Competitive hourly pay plus commission/bonus opportunities.
  • Potential for growth and advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience.

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