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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and providing a personalized shopping experience to our customers.
Key Responsibilities- Customer Service: Actively greet and engage with customers to provide a positive shopping experience, offering assistance and product recommendations to meet their needs.
- Store Operations: Maintain a neat and tidy sales floor, ensuring a positive shopping experience for customers, including folding, hanging, displaying, and merchandising garments according to H&M guidelines.
- Merchandise Management: Unload delivery trucks, receive, open, and unpack merchandise, and label merchandise with security tags within efficiency timeline goals.
- Point of Sale: Process transactions, issue receipts, and fold and place merchandise in bags following register best practices.
- Team Collaboration: Share knowledge and skills with colleagues, offering help where needed to build a positive working environment.
- Health and Safety: Work in accordance with H&M standards and local legislation, ensuring the safety of yourself, colleagues, and customers at all times.
- Customer Service Skills: Passion for customer service and helping people find their style.
- Multi-Tasking: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Teamwork: Inclusive, positive, creative, and willing to learn on the job.
- Physical Demands: Ability to lift in excess of 20 pounds, stand for long periods, bend, stretch, and engage in repetitive motions.
H&M Group is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
