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Quality Assurance Specialist

2 months ago

Asheville, North Carolina, United States Jabil Full time
Job Summary:

At Jabil, we are committed to delivering high-quality products and services to our customers. As a Quality Technician II, you will play a critical role in ensuring the highest quality assurance standards within your Value Stream during your assigned shift.

Key Responsibilities:

• Oversee Quality Assurance activities for your designated Value Stream during your assigned shift.
• Support Quality Inspectors (Visual & Dimensional) in product release decisions, especially in ambiguous situations.
• Conduct shift-to-shift Batch History Record (BHR) reviews to ensure they are ready for handoff to the next shift.
• Create Certificates of Compliance (C of C) and Certificates of Analysis (C of A), and perform the first level of BHR review to complete batches ending on your shift.
• Investigate Non-Conforming Material Reports (NCMR) and Customer Complaints (CC), providing findings to the Sr. Quality Lead and Quality Engineer.
• Complete Incoming Inspections according to approved Inspection Plans (IIP).
• Ensure compliance with all PPE requirements and coach others to adhere to safety standards.
• Enforce cGMP documentation practices and audit for errors.
• Learn and apply 5S, Lean, Visual Factory, and other Operational Excellence (OpEx) principles in Quality Control.
• Provide guidance and coaching to Quality Control inspectors to enhance their product quality decision-making.
• Communicate effectively with Operations and Material Handling personnel to support production priorities, including changeovers and start-ups.
• Update Defect Libraries as needed to document product quality decisions and ensure consistent application by Quality Inspectors.

Requirements:

• High School Diploma or equivalent required.
• Associate's Degree or technical certification in a related field preferred.
• Minimum of 2-3 years of experience in a Quality Control or Quality Assurance role within a manufacturing environment.
• Experience with cGMP, 5S, Lean, and other OpEx principles.
• Previous experience investigating non-conforming material reports (NCMR) and customer complaints (CC).

Preferred Qualifications:

• Experience in a supervisory or leadership role within Quality Control.
• Advanced technical certifications related to Quality Assurance.
• Experience in a regulated manufacturing environment.
• Familiarity with electronic Quality Management Systems (QMS).