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Spa Receptionist
2 months ago
Are you seeking a rewarding career in the wellness industry?
At Hand & Stone Massage and Facial Spa, we pride ourselves on providing exceptional massage and facial services at accessible prices throughout the week.
Upon entering our spa, guests are greeted with calming aromas and soothing sounds, allowing them to leave behind the pressures of daily life.
We offer luxurious experiences tailored for both newcomers and seasoned spa enthusiasts, available seven days a week with flexible hours.
We are currently on the lookout for responsible, reliable, and enthusiastic individuals to enhance our growing spa team.
Positions are available in both part-time and full-time capacities, reporting directly to our Spa Manager and Assistant Managers.
Who You Are
You are passionate about health and wellness, eager to build meaningful connections.
You recognize the value of our services and possess a genuine desire to learn, engage, and create memorable experiences.
This role involves assisting clients daily with membership sales and delivering outstanding customer service while fostering a positive atmosphere for our team.
You will play a key role in shaping the spa experience for every guest. Collaborating with your team, you will strive to achieve sales objectives.Your goal is to create an environment where everyone can thrive and achieve remarkable results.
A Day in The Life
- You will be actively engaged on the sales floor, responsible for all aspects of sales and guest satisfaction.
- You will maintain personal membership sales above the benchmark through role-playing, education, and teamwork.
- You will adeptly manage multiple tasks, including answering phones, scheduling appointments, welcoming guests, and processing checkouts.
- You will be the first to assist clients or colleagues in need.
- The spa lobby will be your responsibility, ensuring cleanliness, organization, and efficiency at all times.
- You will regularly seek feedback to enhance your performance and engage in professional discussions with staff.
Must Haves
- A strong passion for customer service and a commitment to providing an exceptional guest experience.
- Confidence in promoting our Healthy Lifestyle Program.
- An entrepreneurial mindset with a drive for innovation and results.
- The ability to foster connections by prioritizing people and building trust.
- Acknowledgment of personal responsibility and choice in every situation.
- Honest and kind communication, creating a space for others to do the same.
- Courageous leadership, understanding that the potential for greatness outweighs the fear of failure.
- A positive attitude in the face of challenges.
Qualifications
- Excellent personal presentation and strong verbal and written communication skills.
- Ability to handle stressful situations with professionalism and multitask effectively while focusing on the guest experience.
- Availability must align with business needs, which may vary. The Store Manager will determine scheduling requirements, which could include mornings, evenings, and weekends.
- Applicants must be at least 18 years old.
Compensation
- $14.50 per hour with a structured path for advancement
- Monthly bonuses based on membership sales.
- Additional contests and bonus opportunities throughout the year.
- Paid vacation for full-time employees.
- Health, vision, and dental insurance for full-time employees.
- Life insurance benefits.
- 401k opportunities.
- Complimentary monthly massage or facial.
Compensation:
$14.50 per hour
At Hand and Stone, Opportunity Awaits.
With over 500 locations across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at various stages of their careers. Full-time and part-time positions can provide the ideal fit with flexible schedules.
Hand & Stone is dedicated to creating experiences that surpass our guests' expectations. We treat every guest and employee with respect, knowing that happy employees lead to satisfied clients. Join our team and experience this for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate entity from Hand and Stone Franchise Corp.
I understand that each independent franchisee is solely responsible for all employment-related decisions, including hiring, termination, benefits, compensation, daily operations, and employment terms.
Hand and Stone Franchise Corp. does not accept, review, or store my application.Any inquiries regarding my application or the hiring process should be directed to the locally owned and operated Hand and Stone franchisee.