Agent Services Coordinator

4 weeks ago


Cary, North Carolina, United States Keller Williams Triangle Full time
Job Overview

We are seeking a highly skilled and motivated Agent Services Coordinator to join our team at Keller Williams Triangle. As a key member of our market center, you will play a critical role in ensuring the success of our agents and the overall growth of our business.

Key Responsibilities
  • Provide exceptional customer service to our agents and clients, ensuring a positive and supportive experience.
  • Assist with market center events and activities, helping to foster a collaborative and productive work environment.
  • Maintain and improve office technology, including social media, public website, and Google Business page.
  • Drive the use of ancillary services, engaging both new and existing agents to the benefits of using our in-house companies.
  • Develop and implement a monthly training calendar, ensuring our agents have access to the tools and resources they need to succeed.
  • Support the Market Center Leadership team with additional projects and initiatives as needed.
Requirements
  • A customer-centric approach, dedicated to providing excellent service to agents and clients.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with agents and team members.
  • Proven experience in office operations, with a focus on efficiency and effectiveness.
  • Detail-oriented and highly organized, with the ability to manage multiple tasks and projects efficiently.
  • Demonstrated leadership qualities, including the ability to inspire and empower team members.
  • Strong proficiency in Google Suite and Microsoft Office tools, with a focus on leveraging technology to drive business growth.
  • Familiarity with office management, ensuring smooth day-to-day operations.
  • Tech-savvy, with a willingness to learn and adapt to new technologies and systems.
  • Proficiency in using social media platforms, with a focus on creating engaging content and building our online presence.
  • An entrepreneurial mindset, always seeking opportunities to improve processes and support the growth of our market center.
About Keller Williams Triangle

We are proud to be part of the Keller Williams family, a company recognized for its commitment to agent satisfaction and business growth. Our team is dedicated to providing a supportive and collaborative work environment, where our agents can thrive and achieve their goals.

At Keller Williams Triangle, we believe in the importance of building strong relationships with our agents and clients. We are committed to providing exceptional service and support, helping our agents to succeed and grow in their careers.



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