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Customer Service Representative
3 months ago
Position Title: Store Associate
Job ID: BR
Category: Cashier
Job Overview:
As a vital member of the CVS Health team, Retail Store Associates contribute significantly to our mission of enhancing healthcare for individuals and communities. Your skills and dedication will help us provide essential support to our customers, ensuring their unique healthcare needs are met.
Key Responsibilities:
- Deliver exceptional customer service by understanding and anticipating customer needs, demonstrating empathy in all interactions, and proactively addressing potential service challenges.
- Engage customers with a warm greeting, maintain eye contact, and assist them in locating products as necessary.
- Accurately handle cashier responsibilities, including processing cash, checks, and credit card transactions while adhering to company protocols.
- Maintain the sales floor by restocking merchandise, managing vendor check-ins, updating pricing, and completing inventory tasks as directed.
- Support store opening and closing procedures as required.
- Provide assistance across all departments, ensuring that areas such as photo and beauty are well-stocked and operational, while staying informed about current services and tools.
- Collaborate with pharmacy staff when needed, including taking on regular shifts in the pharmacy to foster career growth.
Embrace and promote new CVS services and loyalty initiatives that align with our commitment to improving health outcomes.
Qualifications:
Applicants must be at least 16 years old.
Physical Requirements:
Ability to remain standing for extended periods, lift up to 35 lbs occasionally, and perform tasks requiring close visual acuity.
COVID-19 Vaccination Requirement:
CVS Health mandates that all employees be fully vaccinated against COVID-19, with exceptions for approved accommodations based on medical or religious grounds.
Preferred Experience:
Prior experience in a retail or customer service environment is advantageous.
Education:
A high school diploma or equivalent is preferred.
Company Overview:
At CVS Health, we are dedicated to delivering compassionate, personalized healthcare solutions. Our commitment to diversity, inclusion, and belonging is at the core of our culture, ensuring that every employee feels valued and empowered to contribute to our mission.
