Customer Service Director

1 day ago


Flower Mound, Texas, United States In The Box Pack & Ship Full time
About the Position

In The Box Pack & Ship is seeking a Customer Service Director to join our team in Flower Mound, TX. As a key member of our team, you will be responsible for providing exceptional customer service and leading our team to achieve high levels of customer satisfaction.

You will work closely with our management team to develop and implement strategies to improve customer service and drive sales growth.

This role requires someone who is proactive, results-driven, and able to build strong relationships with customers and colleagues.

Estimated salary: $55,000 - $80,000 per year based on experience.

Key Responsibilities:

  • Provide exceptional customer service and lead the team to achieve high levels of customer satisfaction
  • Develop and implement strategies to improve customer service and drive sales growth
  • Work closely with the management team to achieve business objectives
  • Staff and schedule appropriately to control labor costs

Benefits:

  • We offer many great benefits, including free early access to your pay through Homebase


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