Customer Service Representative
4 days ago
TravelCenters of America is a leading provider of travel centers across the country. With over 50 years of experience, we have established ourselves as a trusted partner for professional truck drivers and motorists alike.
Job Summary
We are seeking a dedicated Customer Service Representative to join our team at one of our conveniently located travel centers. As a key member of our store team, you will be responsible for providing excellent customer service to our guests, ensuring they leave with a positive experience.
Responsibilities
- Process transactions on a point-of-sale (POS) register with accuracy and efficiency.
- Maintain a clean and well-stocked food and beverage area, including restocking merchandise as needed.
- Courteously serve each customer, responding to their needs in a timely manner.
- Prioritize tasks according to store and management needs.
- Know and follow safety guidelines, reporting any potential hazards to management.
Requirements
- A friendly and approachable demeanor, with a strong focus on customer satisfaction.
- Basic computer/POS knowledge preferred.
- Cash handling skills preferred.
- Good verbal communication skills.
- Ability to work flexible hours, including nights, weekends, and some holidays.
Benefits
- Competitive salary: $13.00 - $13.50 per hour.
- Medical, dental, vision, and life insurance.
- 401(k) with company match.
- Vacation and paid holidays.
- Tuition reimbursement.
- On-site meal discounts.
- Wide variety of discounts on technology, travel, food, and fuel.
About Us
We value individualism and strive to create a welcoming environment for all. Our goal is to 'return every traveler to the road better than they came.' Join our team and be part of a dynamic and inclusive workplace.
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