Customer Service Representative

4 days ago


Eaton, Ohio, United States TravelCenters of America Full time
Company Overview

TravelCenters of America is a leading provider of travel centers across the country. With over 50 years of experience, we have established ourselves as a trusted partner for professional truck drivers and motorists alike.


Job Summary

We are seeking a dedicated Customer Service Representative to join our team at one of our conveniently located travel centers. As a key member of our store team, you will be responsible for providing excellent customer service to our guests, ensuring they leave with a positive experience.


Responsibilities
  • Process transactions on a point-of-sale (POS) register with accuracy and efficiency.
  • Maintain a clean and well-stocked food and beverage area, including restocking merchandise as needed.
  • Courteously serve each customer, responding to their needs in a timely manner.
  • Prioritize tasks according to store and management needs.
  • Know and follow safety guidelines, reporting any potential hazards to management.

Requirements
  • A friendly and approachable demeanor, with a strong focus on customer satisfaction.
  • Basic computer/POS knowledge preferred.
  • Cash handling skills preferred.
  • Good verbal communication skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays.

Benefits
  • Competitive salary: $13.00 - $13.50 per hour.
  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Vacation and paid holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Wide variety of discounts on technology, travel, food, and fuel.

About Us

We value individualism and strive to create a welcoming environment for all. Our goal is to 'return every traveler to the road better than they came.' Join our team and be part of a dynamic and inclusive workplace.



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