Member Services Representative

7 days ago


Eaton, Ohio, United States Bridge Credit Union Full time
Job Summary

We are seeking a highly skilled Member Services Representative to join our team at Bridge Credit Union. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and have a strong interest in banking and finance.

About the Role

The successful candidate will be responsible for performing a variety of paying and receiving functions for members, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. They will also balance daily transactions and verify cash totals, as well as perform account maintenance duties such as opening and closing accounts, renewing certificates, and assisting members with inquiries and problems.

Key Responsibilities
  • Process financial transactions, including deposits, withdrawals, and loan payments
  • Balance daily transactions and verify cash totals
  • Perform account maintenance duties, including opening and closing accounts and renewing certificates
  • Assist members with inquiries and problems related to their accounts
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Cash handling and call center experience preferred
  • Good communication skills and professional appearance
  • Math skills and ability to operate related computer applications and business equipment
Work Schedule

The successful candidate can expect to work a varied schedule, including:

  • Monday to Thursday: 9 am to 4:30 pm
  • Friday: 7:30 am to 4:30 pm
  • Saturday: 9 am to 1 pm
Benefits

We offer a range of benefits to support your career development and overall well-being, including:

  • Affordable health and vision insurance
  • Free dental insurance
  • 401K plan with up to a 5% match
  • Accrued vacation and injury/illness leave
  • Short-term and Long-term Disability
  • Life insurance
  • And more
Estimated Salary Range

$45,000 - $60,000 per year, depending on experience

Please note that the estimated salary range is based on national averages and may vary depending on location and other factors.



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