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Senior Cloud Operations Engineer

2 months ago

Sunnyvale, California, United States ID Inc Full time
Company Overview

ID Inc. is a rapidly expanding enterprise software organization dedicated to streamlining the process of verifying and sharing online identities. Our mission is to empower individuals by providing them with control over their personal data through a secure and portable login solution. With over 117 million registered users, our digital identity network is trusted by numerous federal agencies and corporations for secure identity verification and proofing. We are committed to inclusivity and accessibility through our "No Identity Left Behind" initiative, which aims to enhance digital access for underserved communities.

ID Inc. has been recognized with multiple accolades, including Deloitte's Technology Fast 500 and Entrepreneur Magazine's 100 Brilliant Companies. Recently, we secured $132 million in Series D funding, bringing our total investment to over $275 million since our inception.

Role Overview

We are in search of a Senior Cloud Operations Engineer to join our dynamic engineering team. This role offers an exciting opportunity to contribute to the advancement of the digital identity ecosystem. We seek a skilled engineer who demonstrates technical leadership and thrives in the challenge of establishing and scaling extensive infrastructures while addressing security vulnerabilities.

Key Responsibilities
  • Design and sustain scalable, high-performance production infrastructure, ensuring reliability across our systems.
  • Lead technical initiatives in DevOps and Software Development Life Cycle (SDLC).
  • Diagnose and resolve infrastructure-related issues.
  • Support the remediation of audit and compliance findings.
  • Collaborate with the security operations team to enhance security measures and manage vulnerabilities.
  • Identify and resolve scaling challenges (e.g., PostgreSQL connection pooling).
  • Assist in the maintenance of data warehousing and other essential infrastructure.
  • Participate in on-call duties for production incidents.
Minimum Qualifications
  • 7+ years of experience in medium to large-scale production environments.
  • Proficient in CI/CD methodologies and tools (e.g., GitHub Actions, Jenkins).
  • Strong expertise in HashiCorp technologies (Terraform, Vault, Consul, Nomad).
  • Experience with public cloud platforms, preferably GCP and AWS.
  • Familiarity with Infrastructure as Code (IaC) and orchestration tools (e.g., Terraform, Ansible).
  • Proficient in PostgreSQL.
  • Experience in scripting languages (e.g., Bash, Python).
  • Solid background in Linux/Unix administration and networking.
  • Prior experience in application development.
Preferred Qualifications
  • A strong commitment to delivering high-quality products.
  • Ability to adapt to changing priorities and environments.
  • Excellent verbal and written communication skills.
  • A collaborative team player with a proactive work ethic.
  • A self-motivated individual with a passion for security engineering and continuous improvement.
Bonus Experience
  • Familiarity with Site Reliability Engineering (SRE) concepts and metrics.
  • Knowledge of STIG guidelines and compliance systems.
  • Experience with security audits and compliance.
  • Proficiency in containerization and orchestration technologies (e.g., Docker, Kubernetes).
  • Experience with observability tools (e.g., New Relic, Grafana).
Vision: To be the foremost digital identity network, empowering individuals to manage their information and validate their credentials seamlessly.

Mission: To foster a more trustworthy world by providing top-tier security with minimal friction and cost.

People: Our ambitious mission aims to enhance the identity layer of the internet, improving lives through trust and convenience. We operate with a culture that promotes professional growth, collaboration, and innovation. This position is designed to thrive in an office environment, allowing our team to build meaningful connections and friendships while working towards a critical goal of protecting online identities.

ID Inc. is committed to creating a diverse and inclusive workplace, ensuring that all employees are treated with respect and dignity. We uphold equal employment opportunities and provide reasonable accommodations for qualified individuals with disabilities.

Please refer to our Privacy Policy for more information regarding data handling and employee rights.