Customer Experience Representative
3 days ago
Job Title: Customer Experience Representative
Job Summary:
We are seeking a highly motivated and detail-oriented Customer Experience Representative to join our team at Allied Universal. As a Customer Experience Representative, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide timely and efficient service to all customers and partners
- Receive inbound calls to assist in installations, connectivity, or configurations of new and current devices
- Organize and prioritize outbound calls related to device connectivity and device health
Requirements:
- High school diploma or equivalent required
- Minimum one year of experience in a technical support role or equivalent experience
- Two years of previous call center experience required
What We Offer:
- Competitive starting rate of $17.00 per hour
- Increased rate for bilingual French speaking representatives of $18.00 per hour
- Medical, dental, and vision coverage
- Life insurance
- Retirement plan
- Employee assistance programs
- Company discounts
- Perks and more for most full-time customer support jobs
About Us:
Allied Universal is a leading provider of security and facility services. We are committed to delivering exceptional service and solutions to our clients.
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