Optical Expert

1 month ago


New York, New York, United States Warby Parker Full time
About the Role

We're seeking a skilled and enthusiastic Licensed Optician to join our team at Warby Parker's new store opening. As an Optician, you'll play a crucial part in helping customers see and delivering exceptional customer service.

Key Responsibilities
  • Work directly with customers to meet their eyewear needs, taking and recording measurements, adjusting and fitting eyewear with flawless accuracy.
  • Check finished eyewear meets optical standards, customer requirements, and requests.
  • Use expertise to explain prescription terminology and product offerings to customers.
  • Collaborate with the team to ensure all customers receive exceptional service.
  • Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle.
  • Represent our brand to educate others and get them excited about our values and mission.
Requirements
  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states).
  • Passionate about the eyewear and retail industries.
  • A clear, effective, and professional communicator.
  • Dedicated to going above-and-beyond to make customers (and teammates) happy.
  • An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment.
  • Extremely detail-oriented and capable of juggling a wide range of responsibilities.
  • Open-minded and constantly learning.
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).
About Us

Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be.

We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since our launch in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home.

Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. And for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.


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