Cloud Infrastructure Operations Delivery Director
2 weeks ago
Job Summary:
We are seeking a highly skilled Cloud Infrastructure Operations Delivery Director to lead our network services team. The ideal candidate will have a deep understanding of cloud infrastructure and be able to provide strategic vision and direction to our teams.
Key Responsibilities:
- Lead and manage a team of over two hundred resources in multiple global locations.
- Ensure teams are meeting technology refresh, incident management, request management, problem management, asset management, audit, and documentation commitments.
- Ensure contract, finance, and service level agreements (SLAs) are being met.
- Identify and ensure proper reporting and key performance indicators are in place.
- Collaborate with the customer's other strategic partners as required to ensure successful delivery of network services.
Requirements:
- Ability to work with non-IT savvy business partners as well as technical staff.
- Ability to articulate challenges effectively to Capgemini and customer executives.
- Ability to construct action plans and provide oversight to ensure delivery.
- High-level written, verbal, presentation & negotiation skills.
- Responsible to meet directed deadlines and superb attention to detail.
About Capgemini:
Capgemini is a global leader in consulting, technology services, and digital transformation. We help our clients transform in response to the changing needs of their customers, stakeholders, and markets.
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Orlando, Florida, United States Capgemini Full timeJob SummaryCapgemini is seeking a highly skilled Cloud Infrastructure Operations Delivery Director to lead our network services team. The ideal candidate will have a deep understanding of network services and be able to discuss technologies at an executive level.Key ResponsibilitiesLead and ensure the success of network services, including responsibility for...
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