Site Reliability Engineer

4 weeks ago

Irving, Texas, United States Citigroup Inc Full time
About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and conducts business in more than 160 countries and jurisdictions. The company provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Citi creates economic value that is systemically responsible and in the best interests of its clients. As a financial institution that touches every region of the world and every sector that shapes daily life, the Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience.

We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all.

Job Overview:
The Site Reliability Engineer is responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework. Specifically this role will coordinate with Cyber Security and CISS for implementing security requirements for Middleware logs, security policies.

Responsibilities:
Strong Middleware Application Server and Web Server knowledge. Experience with at least two of following products: IBM WebSphere ND/Liberty, Oracle WebLogic, Tomcat IBM HTTP Server, Oracle HTTP Server, Apache Web Server, Nginx
Proficiency in product engineering and administration, application development and design patterns
Solid experience of working closely with Middleware engineers, application architects, development teams and operation hosting teams
In-depth understanding of JEE application security and SSL certificates
Strong background in dealing with application development teams and 3rd party vendors
Unix/Linux Operating System background with shell scripting required
Proficiency in scripting and task automation, especially Python, Jason, YAML
Previous experience with authentication using Siteminder (SSO) is a plus
Hand-on experience with Ansible, Kubernetes, OpenShift Docker
Experience with Amazon AWS and Google Cloud
Proficiency in debugging, analytical, problem solving, and excellent communication skills
Experience with Git/Bitbucket usage, and CICD build
Strong understanding of software development life cycle
Experience with automation tools for Middleware and application Quality Assurance
Proficiency with SQL queries and database technologies such as Oracle
Experience with MongoDB
Experience developing REST APIs

Qualifications:
At least 6 years of relevant experience in an Engineering role
Project Management experience is desired
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Education: Bachelor's/Masters degree or equivalent work experience

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