Site Reliability Engineer

5 days ago

Irving, Texas, United States Hispanic Technology Executive Council Full time

About Citi:

Citi, a leading global bank, serves over 200 million customers worldwide, operating in more than 160 countries and jurisdictions.

The company provides a wide range of financial products and services to consumers, corporations, governments, and institutions, including consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in its clients' best interests.

The Operations & Technology teams are responsible for designing and implementing technology solutions that support the bank's operations, manage global resources, and provide technical tools for employees to be successful.

The teams also design the digital architecture and ensure that platforms provide a first-class customer experience.

We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Citi fosters an environment where the best people want to work, valuing and demanding respect for others, promoting individuals based on merit, and ensuring opportunities for personal development are widely available to all.

Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride.

They should be problem solvers who seek passion in their work and are willing to grow and progress together.

Job Overview:

The Site Reliability Engineer is responsible for leading various engineering activities, including the design, acquisition, and deployment of hardware, software, and network infrastructure in coordination with the Technology team.

The overall objective of this role is to ensure quality standards are met within existing and planned frameworks.

This role will coordinate with Cyber Security and CISS to implement security requirements for Middleware logs and security policies.

Responsibilities:

  • Strong knowledge of Middleware Application Server and Web Server.
  • Experience with at least two of the following products: IBM WebSphere ND/Liberty, Oracle WebLogic, Tomcat, IBM HTTP Server, Oracle HTTP Server, Apache Web Server, Nginx.
  • Proficiency in product engineering and administration, application development, and design patterns.
  • Solid experience working closely with Middleware engineers, application architects, development teams, and operation hosting teams.
  • In-depth understanding of JEE application security and SSL certificates.
  • Strong background in dealing with application development teams and 3rd party vendors.
  • Unix/Linux Operating System background with shell scripting required.
  • Proficiency in scripting and task automation, especially Python, JSON, YAML.
  • Previous experience with authentication using Siteminder (SSO) is a plus.
  • Hands-on experience with Ansible, Kubernetes, OpenShift, Docker.
  • Experience with Amazon AWS and Google Cloud.
  • Proficiency in debugging, analytical, problem-solving, and excellent communication skills.
  • Experience with Git/Bitbucket usage and CICD build.
  • Strong understanding of software development life cycle.
  • Experience with automation tools for Middleware and application Quality Assurance.
  • Proficiency with SQL queries and database technologies such as Oracle.
  • Experience with MongoDB.
  • Experience developing REST APIs.

Qualifications:

  • At least 6 years of relevant experience in an Engineering role.
  • Project Management experience is desired.
  • Consistently demonstrates clear and concise written and verbal communication.
  • Comprehensive knowledge of design metrics, analytics tools, benchmarking activities, and related reporting to identify best practices.
  • Demonstrated analytic/diagnostic skills.
  • Ability to work in a matrix environment and partner with virtual teams.
  • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
  • Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.
  • Proven track record of operational process change and improvement.
  • Ability to work with virtual/in-person teams and work under pressure/deadline.
  • Experience in a Financial Services or large complex and/or global environment preferred.
  • Effective written and verbal communication skills.
  • Effective analytic/diagnostic skills.
  • Ability to communicate technical concepts to a non-technical audience.

Education:

Bachelor's/Master's degree or equivalent work experience.

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