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Lead Systems Engineer

2 months ago


Merrimack, New Hampshire, United States Fidelity Investments Full time
Position Overview:

The Fidelity Global Security and Technology Group is on the lookout for a dedicated Senior Systems Engineer. This role is essential for delivering innovative solutions to complex challenges in a collaborative and dynamic setting. Our mission is clear: to safeguard Fidelity's assets, including our reputation, personnel, clients, and critical business information.

Team Dynamics:

As a Senior Systems Engineer, you will play a pivotal role within the Fidelity Global Security and Technology Team. Your responsibilities will encompass the installation, upkeep, and service coordination of Fidelity's physical security systems. These systems comprise electronic access control, IP video surveillance, intrusion detection, intercom systems, electronic locking mechanisms, network infrastructure, and related software. This position is vital for supporting Fidelity Investments' Security Technology hardware framework.

Required Expertise and Skills:
  • Bachelor's degree in Engineering or a related field, or equivalent experience.
  • Over 5 years of experience in the technology sector, focusing on the installation, implementation, and integration of physical security systems and software.
  • Possession of a State of Massachusetts Class D Low Voltage license.
  • Proficient in the installation, research, testing, and deployment of advanced physical security technologies.
  • Manufacturer certifications in leading network, access control, and video management systems.
  • OSHA 10 Certification or higher.
  • Experience in troubleshooting and diagnosing issues related to security systems.
  • Proficient in access control system programming and configuration.
  • Experience with SIP IP intercom systems, including installation and maintenance.
  • Knowledge of IP video camera installation, configuration, and support.
  • Expertise in intrusion detection system installation and maintenance.
  • Understanding of physical security operational requirements.
  • Ability to develop and implement technology-driven policies and procedures.
  • Experience in IT network infrastructure installation and management.
  • Willingness to learn and adapt to modern technologies.
  • Capability to travel to various Fidelity locations as needed.
  • Experience in translating business requirements into technical designs and architectural strategies.
  • Strong leadership skills to facilitate group discussions and collaborate effectively with team members.
  • Proven track record in leading security technology installation projects from conception to execution.
  • Familiarity with cloud-based solutions and architectures.
  • Excellent verbal and written communication abilities.
  • Experience working across various network infrastructure components.
  • Contribute to maintaining global Technical Security standards and ensuring compliance.
  • Engage in working groups to address Technical Security operations and product support.
  • Support the establishment of robust governance structures for all Technical Security platforms.
Preferred Technical Security Expertise:

Physical Access Control:
  • Electronic Access Control Systems
  • Visitor Management Systems
  • Access Control Devices
  • Electronic Locking Mechanisms
Video Surveillance:
  • Video Management Systems (VMS)
  • Internet Protocol Video (IPV)
  • Video Analytics
  • Digital and Analog Platform Topologies
  • Video Surveillance Devices
Intrusion Detection:
  • Alarm Monitoring Systems (AMS)
  • Physical Intrusion Detection Systems (IDS)
  • Intrusion Detection Devices
Threat Prevention:
  • Fingerprint Authentication Systems
  • Cryptographic Key Management Systems (CKMS)
Security Operations Center:
  • Physical Security Information Management (PSIM)
  • Central Monitoring Station (CMS)
  • Integrated Platform Design and Architecture
Value Proposition:
  • Provide technical leadership and mentorship during the implementation of new solutions.
  • Engage in problem-solving, incident resolution, and maintenance of physical security systems.
  • Support senior management in identifying risks and ensuring seamless business operations across Technical Security platforms.
  • Drive continuous improvement in technical solutions to enhance efficiency.
  • Act as an inspiring leader to facilitate problem-solving and balanced business solutions.
  • Contribute to the establishment of strong governance for all Technical Security operations.
Company Overview:

Fidelity Investments is a privately held organization dedicated to enhancing the financial well-being of our clients. We assist individuals in investing and planning for their futures, support companies and non-profits in delivering employee benefits, and provide institutions with investment and technology solutions.

At Fidelity, we offer numerous opportunities for career development that positively impact lives, including your own. Our flexible benefits support you at every career stage, empowering you to thrive both professionally and personally. Recognized as a top workplace, we value integrity and the safety of our associates and clients in a regulated industry. Fidelity is an equal opportunity employer, committed to fostering a diverse workforce and a culture of inclusion.