Order Fulfillment Specialist

5 days ago


Corona, California, United States Monster Energy Full time
Job Description

We seek an experienced Customer Service Representative to join our Monster Energy team. This role involves interacting with customers via phone, email, and chat to resolve queries and address concerns. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.

Main Responsibilities
  • Respond to customer inquiries, resolving issues and addressing concerns in a friendly and professional manner.
  • Process sales orders accurately and efficiently, maintaining thorough records.
  • Collaborate with internal teams to ensure seamless execution of orders and customer satisfaction.
  • Utilize software applications to manage data and maintain accurate records.
Requirements
  • Bachelor's degree in Communications or a related field (preference).
  • 1-3 years of customer service experience (desired).
  • Excellent computer skills, including Microsoft Office and typing proficiency.
  • Spanish language skills (optional).
Compensation and Benefits

The estimated annual salary range for this role is $31,200-$41,600, based on a 20-hour work schedule. We offer a comprehensive benefits package, including opportunities for professional growth and development.



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