Medical Spa Front Desk Coordinator

3 weeks ago


MercervilleHamilton Square, New Jersey, United States Beauty By Brauna Full time
Job Overview

Beauty By Brauna is a premier medical spa seeking a highly organized and customer-focused Front Desk Receptionist to provide exceptional service to our clients.

Key Responsibilities:

  • Client Experience: Greet clients warmly, provide a welcoming atmosphere, and ensure a smooth check-in and check-out process.
  • Scheduling and Operations: Manage the appointment schedule, handle inquiries, and maintain a clean and organized reception area.
  • Customer Service: Provide exceptional service, handle customer feedback and concerns, and escalate issues to management as necessary.
  • Administrative Tasks: Assist with data entry, filing, and maintaining client records in a confidential manner.
  • Sales and Marketing: Promote spa services, memberships, and retail products to enhance client experience and increase sales.

Requirements:

  • High school diploma or equivalent required; some college education preferred.
  • Previous experience in a front desk, receptionist, or customer service role, preferably in a spa, salon, or medical office setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient in using scheduling software, Microsoft Office Suite, and basic computer skills.

What We Offer:

  • Competitive hourly wage with potential bonuses.
  • Employee discounts on services and products.
  • Opportunities for professional growth and development.
  • A positive and supportive work environment.

How to Apply: If you are passionate about beauty and wellness and thrive in a customer-focused environment, please send your resume and a brief cover letter outlining your experience and why you would be a great fit for Beauty By Brauna.



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