Housekeeping Supervisor

6 days ago


St Louis, Missouri, United States Four Seasons Hotels Limited Full time
About the Housekeeping Supervisor Role

We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team at Four Seasons Hotels Limited. As a Housekeeping Supervisor, you will be responsible for leading a team of Room Attendants and House Attendants in maintaining the highest standards of cleanliness and hospitality in our hotel.

Key Responsibilities:
  • Inspect and monitor the work of Room Attendants and House Attendants to ensure that all areas of the hotel are clean and well-maintained.
  • Train and coach staff to ensure that they have the necessary skills and knowledge to perform their duties to a high standard.
  • Schedule work to be done daily and collect room and floor status sheets for assigned work areas.
  • Monitor the performance of House Attendants and ensure that they are meeting the required standards.
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant, and House Attendant.
Requirements:
  • A proven track record of leading a multicultural team and excellent interpersonal skills.
  • Strong business acumen and a passion for delivering exceptional customer service.
  • Excellent training and supervisory skills.
  • Good written and spoken English skills, with the ability to communicate effectively with guests and colleagues.
  • Computer proficiency with MS Excel and Word, with experience of Opera, HotSOS, and REX systems an advantage.
  • Spoken Spanish an advantage.
What We Offer:
  • A competitive salary and excellent benefits package, including medical, dental, vision, and 401K with employer matching.
  • Time off plans starting at day of hire.
  • An opportunity to work in a cohesive team in an inclusive work environment.
  • Complimentary and discounted hotel stays around the world.
  • Wellbeing and mental health initiatives and a focused company culture.
  • Embracement and promotion of diversity in our workplace.
  • Complimentary employee meals and beverages.
  • Tuition reimbursement.


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