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Operations Project Manager

2 months ago

Plano, Texas, United States Gardian Holdings, LLC. Full time
Job Summary

We are seeking a highly skilled Project Manager to join our Customer Training Team at Gardian Holdings, LLC. The successful candidate will be responsible for managing complex project schedules, ensuring timely implementations, and providing exceptional customer service.

Key Responsibilities
  • Project Planning and Management: Develop and maintain project schedules, resource allocation plans, and ensure timely completion of projects.
  • Customer Communication: Collaborate with customers and internal stakeholders to identify scheduling needs, resolve conflicts, and provide support.
  • Team Leadership: Guide and support team members to meet project objectives, facilitate regular meetings, and build a positive team culture.
  • Reporting and Analysis: Prepare and present project reports to management, including results, exception reporting, and other relevant data.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance project efficiency and customer satisfaction.
Requirements
  • Experience: 5+ years of project management experience in a fast-paced environment.
  • Education: Bachelor's degree preferred.
  • Skills: Excellent communication, analytical, and problem-solving skills; ability to work in a rapidly changing environment; knowledge of project management software and tools.
Work Environment

The position is based in our Plano, TX corporate headquarters and may require occasional travel to customer sites. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction and project delivery.