Print Solutions Specialist

4 days ago


Walnut Creek, California, United States Express Employment Professionals - Concord, CA Full time

We are seeking a highly skilled Print Solutions Specialist to join our team at Express Employment Professionals in Concord, CA. As a key member of our team, you will play a critical role in managing the entire customer journey for marketing projects, ensuring that each project runs smoothly and meets both customer expectations and quality benchmarks.

Job Overview
  • Manage the customer journey from initial quote to final delivery
  • Assist customers with completing large and small print jobs, including estimating, invoicing, and payment processing
  • Help customers via email, phone calls, and face-to-face or online interactions

The ideal candidate will have a thorough knowledge of print products and services, production processes, capabilities, and pricing. You will be responsible for creating job estimates that are prepared in a timely manner, professionally presented, and carefully reviewed for job pricing and accuracy.

As a Print Solutions Specialist, you will consult with customers to help them make decisions, capture customer specifics using 'Job Analysis' questions, review customer proofs, manage the proofing process, and call customers when jobs are ready for pick-up.

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, and a range of benefits to support your well-being and career growth.



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